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Getting Help - Guest Support

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TDS-Concierge

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SM
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28 May 2020
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The Dog Squad Mansion
We undestand that sometimes things break or don't work, and we are more than happy to try and help.

This support forum is ONLY for Guests/Unregistered Users or Banned Users (who are unable to log in after a ban expiry).

Users posting in this forum are NOT able to post screenshots or links. This is to prevent spam.

When asking for support, please remember:
  • Support requests posted in here by regular members may be moved or rejected.
  • Ban queries posted by Banned Users (during a ban period) will be deleted (please use CONTACT US instead). This includes "what rules have I broken" (albeit you should already know from your warning acknowledgements).
  • DO NOT spam this subforum - it will result in your removal from the entire site, and repeated detections may result in furthur action against you.
  • DO NOT post your email address (or part thereof) in the open forum.
  • Provide as MUCH detail as possible. Help us to help you.
  • If you are a banned user, provide your previous / banned username so we have a way to contact you.
  • If your require a direct response, please use CONTACT US instead (as remember we have no way to contact you as a guest).
  • If your issue relates to IP based blocks or GEO Blocks, please provide your current IP address so we may add exceptions.
  • Do not DEMAND an issue be resolved. Rudeness and disrespect will just see you ignored, or your support request rejected.
 
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